The airlines in the Lufthansa Group have announced that they have reimbursed over 2.5 billion euros to 5.6 million customers as of August 24, 2020.
According to the airlines, in the last 7 days alone, 140,000 refund applications have been processed and paid out to customers by the airline group.
These ticket refunds are largely due to uncertainty in travel plans occasioned by the global COVID-19 pandemic.
Customers can also flexibly adjust their travel plans. Earlier in the week, Lufthansa Group Airlines announced the removal of rebooking fees until the end of December 2020.
All fares of Lufthansa, SWISS, Austrian Airlines and Brussels Airlines can be rebooked as often as desired without charge. This applies worldwide to all new bookings.