Delta Airlines has announced its plan to install free and fast Wi-Fi on its nearly 700 fleets for the use of passengers.
The airline described the development as a dream come true, noting that its customers would have access to the internet connection before the end of summer.
Senior Vice President of Customer Experience Design, Ranjan Goswami, said the international Wi-Fi portal will not require a SkyMiles log-in to start, but later this year, all of the airline’s Viasat Wi-Fi-equipped aircraft will convert to the Delta Sync Wi-Fi experience, which connects to travellers’ SkyMiles memberships.
The airline, which has reported a surge in travellers heading internationally this summer, first rolled out the Wi-Fi to flights between the United States and France in July.
“Flights between the U.S. and the U.K., Germany, the Netherlands, Spain and Italy will begin offering free Wi-Fi. In September, routes heading to Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden, and Switzerland will also offer free Wi-Fi,” Goswami started.
He noted that destinations across South America and Hawaii were beginning to offer free Wi-Fi in October, “followed by Nigeria, Ghana and Senegal in December-January 2025. Lastly, in mid-late 2025, routes to Asia, Australia and New Zealand, along with South Africa, will also enjoy free Wi-Fi”.
Goswami added, “As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we can serve customers travelling both domestically and internationally in new, in-the-moment ways.
“The scale at which we are bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”
