Frontline public transport and logistics company, Chisco Transport, has made certain clarifications concerning one of its drivers in a journey on July
27, 2024, en route Lagos from Accra, Ghana.
According to Chisco Transport, in a Press Release signed by one of its officials, Rosemary Ohuegbe, “We at Chisco Transport wish to address a recent incident that has gained attention on social media. The video in question shows one of our drivers experiencing a health emergency on July 27th, 2024, en route Lagos from Accra, leading to an unexpected stop during his journey.
“We fully understand the concerns this has caused and would like to offer clarification.The driver, a dedicated and outstanding member of our team for over 10 years, experienced a health emergency that resulted in a panic attack. Contrary to circulating rumours, there is no basis for the claims that the driver was involved in any criminal activity.
“This misinformation is entirely false. Upon learning of the situation, we immediately dispatched a replacement driver closest to the scene to ensure the safe continuation of the journey and arranged prompt medical care for our driver, who has since received the necessary treatment and is recovering”.
The company which has been in business for over 45 years within Nigeria and the West African coast, added that “At Chisco Transport, as part of our standard procedures, we conduct rigorous processes for the selection and regular medical evaluation of our drivers.
“The safety of our passengers and staff is our top priority. We remain committed to maintaining the highest standards of service and integrity. Feedback and information like this help us to continuously improve our internal processes to deliver excellence.
“As part of our ongoing commitment, we are reducing the interval of our medical checks for drivers from every six months to every three months, ensuring that we consistently meet our high safety and health standards”.
Reiterating it’s commitment to unalloyed customer service, Chisco Transport said “Our customers’ safety has been paramount to us for the past 45 years and counting. We deeply apologize for any distress this incident may have caused and appreciate the continued support of our valued customers. For any further questions or concerns, please contact us directly”.
